All year round. Without you having to think about it.
We don't wait for something to break. ITAFE PRO is the home maintenance plan for the Costa del Sol: the in-house technicians behind +3000 installations in Málaga look after your air conditioning, your solar panels and your electrics before they fail. We remind you when something is due. You get on with your life.
Because once it breaks, it's too late.
Here in Spain, most people have grown up with the wrong idea about air conditioning, refrigeration, electrical and solar installations: you only call a technician when something breaks. And when something breaks, it's already too late. You pay for repairs that could have been avoided. You replace equipment before its time. You use more energy than you should. And then it starts all over again.
That isn't looking after your home. That's firefighting.
We've watched it happen for 16 years in thousands of villas, family homes, hotels, restaurants and businesses along the Costa del Sol. Owners spending on breakdowns, year after year, the money they could be saving. Businesses losing working days to neglected equipment. Installations that age badly because nobody looks after them until they fail.
And we said: enough.
That's why ITAFE PRO exists. It isn't insurance. It isn't just another maintenance contract. It's a different way of looking after what you've already paid for: we visit before anything breaks, we keep your air conditioning, your solar and your electrics performing at their best, and if one day a part needs replacing, we tell you to your face, show you the price and apply your member discount.
We won't promise that nothing will ever break. That would be lying to you.
We promise something better: that you'll save money, energy and headaches. That your installation will last more years. That you'll stay in line with Spanish regulations without having to think about them. And that, whatever happens, you'll have one of our own in-house technicians at the other end of WhatsApp, 365 days a year.
We started in Málaga in 2010. Today that means +3000 installations on the Costa del Sol, 4.9 out of 5 on Google and a team of our own that knows every client by name. And this is only the beginning: we're building the largest community of well-kept homes and businesses on the Costa del Sol. One at a time.
The Club gets there first.
Those €9 repair packages look like a bargain until you read page 7 of the PDF. We'd rather show you that page here, in large print.
Comparison based on the published terms of the main repair and maintenance packages on the Spanish market. Each has its own: read them. Ours are on this page.
You write, and in under two hours one of our own in-house technicians replies — not a bot, not a switchboard. And they help you from there first: very often you sort it out together without anyone having to come round. A technician on hand, always.
On the open market, that alone is charged at more than €80. As a member, it's zero. As many times as it takes, anywhere in Málaga province.
If we need to come out, you have priority assistance: within 48 hours (working days), whether you have one module, two or all three. Members don't wait in the same queue as everyone else.
And if something needs repairing, we tell you the price before we touch it, with your 10% member discount. Repair labour and parts are not part of the monthly fee: we spell that out below, in large print.
You don't have to remember anything. We keep the calendar for your installation, and you hear about it once it's taken care of.
They are part of your monthly fee. You don't ask for them: we message you, agree a day and one of our own in-house technicians comes.
A technician comes to your home and checks your installation from top to bottom. If it's in good order, you're a member from that day. If something needs bringing up to standard, we tell you, with a quote and no obligation.
We message you: “time for your service”. Deep clean, pressures, performance and a report with photos. You reach July with your air conditioning ready.
WhatsApp. A technician replies in under 2 hours and helps you from there. If we need to come out, you go to the front of the list; call-out and diagnosis, €0. If a repair is needed, you get the price before anything is touched, with your 10% off.
If you have Solar: how much you produced, how much you saved and how much of your investment you've earned back. If performance drops, we come out without you calling.
The second service of the year with Clima Total. So you stay warm in winter, just as you stayed cool in summer. We remind you, once again.
10% off labour, spare parts, refrigerant gas and new installations. Points that turn into discounts and gifts. And if one day it's no longer worth it to you, you leave. No minimum term.
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Three modules: PRO Clima (air conditioning), PRO Solar (solar panels) and PRO Eléctrico (electrics and EV charger). You take the ones you have. With two, your monthly fee drops by 10%. With all three, by 15%, plus a single technician who knows your whole home.
Your air conditioning, your ducted system or your air-source heat pump. Choose the size of your installation.
2 visits a yearbefore summer and before winter
Any residential solar installation. The module that insurers exclude in writing.
1 visit a year4 reports a yearinspection, panel cleaning and your return in numbers
Every home has a consumer unit (fuse box). More and more have an EV charger.
1 visit a yearconsumer unit and EV charger, with a signed report
You put thousands of euros on your roof so that they would come back as savings. Who is showing you, in numbers, that it's actually happening? Home insurers exclude solar panels in writing. We install them, watch them every hour and report back to you every quarter.
All of this, bought separately, would cost you over 25% more than the monthly fee. And you wouldn't have a company proving to you every quarter, in numbers, that your investment is paying you back.
This is exactly what arrives on your phone and at your door when you're a member. No frills.
In Málaga, many of our clients are already in the Club. They know their home is well looked after all year round. And they know that if something urgent does come up, they are not on their own: they have an ITAFE technician at the other end, and they go to the front of the queue.
You only use insurance on a bad day. The Club gives you something back all year: you earn points for staying with us, for bringing a neighbour and for telling others. And you exchange them for real discounts and gifts.
Points are not money and they don't reduce your monthly fee: they are rewards from ITAFE for ITAFE members. You receive the conditions in writing, in Spanish, English or German, before you join.
Every plan on the market has exclusions. The difference is where they put them: others on page 7 of the PDF, we put ours here.
Once you choose your plan, we email you its conditions, explained in full: what's included, what isn't and how much you pay. In your language: Spanish, English or German. Read them at your leisure, ask us anything you like, and then decide.
Want many more years from everything your home cost you?
“Your air conditioning, your solar panels and your electrical installation cost you thousands of euros. Well looked after, they pay you back for many more years. Looking after them costs from less than a euro a day. Leaving them to chance works out a good deal more expensive.”
From Rincón de la Victoria to Estepona, by way of Málaga, Marbella and Benahavís. If your home is in Málaga province, the call-out is part of your monthly fee: coming to you costs nothing, whether you live in the town centre or in a gated community.
One home maintenance plan for villas, townhouses, penthouses and apartments: air conditioning maintenance, solar panel maintenance and electrical upkeep. Is your town not on the list? Message us: if it's in the province, we'll get there.
From today you're no longer on your own with your installation: you have a partner at your side. We'll explain how the Club works, in no hurry, and we'll write to you often with real stories from homes in Málaga: what broke, what we prevented, what they saved. If it's not for you, you leave with one click.
ITAFE PRO for businesses is always tailor-made: air conditioning, critical refrigeration, industrial solar and data centres. With an audit first — we don't accept just any installation.
A typical package costs €5–12 a month, is answered by a call centre, carried out by an outside network and hides its limits in the small print. ITAFE PRO is delivered by the in-house technicians behind +3000 installations in Málaga since 2010: real maintenance with a report, call-out and diagnosis at €0, a technician on your WhatsApp 365 days a year and priority assistance. And we put the small print in large print.
The scheduled maintenance visits for your module (two a year with PRO Clima Total; one a year with PRO Clima Esencial, PRO Solar and PRO Eléctrico), call-out and diagnosis at €0 whenever you need us, a technician on your WhatsApp 365 days a year who replies in under 2 hours, priority assistance and the 10% member discount on everything else. With PRO Solar you also get continuous monitoring and a quarterly report on production, savings and the return on your investment. Repair labour, parts and refrigerant gas are not included: they are quoted with your discount.
You message us on WhatsApp, a technician replies in under 2 hours and helps you from there first. If we need to come out, you go to the front of the list and call-out and diagnosis cost you nothing. If a repair is needed, we give you a quote before touching anything. Labour, spare parts and refrigerant gas are not included in the monthly fee: your 10% member discount applies to them.
No. The monthly fee pays for the scheduled maintenance, call-out and diagnosis, the technician on your WhatsApp and your priority. When a repair is needed, labour, parts and refrigerant gas are quoted separately, always before work begins, with your 10% member discount. That keeps the fee low, and you always know what you're paying and why.
No, and we'll say it plainly: refrigerant gas is expensive and no plan on the market genuinely includes it; the difference is that the others hide it on page 7 of the PDF and we put it here. If your unit needs re-gassing, you get a quote before anything is touched, with your member discount.
The reward for staying. You earn points every month you're a member, when a neighbour joins through you (you both earn) and with your Google review. You exchange them for a discount on your next installation or spare part, for complimentary services (an extra panel clean, a sanitising treatment for your air conditioning) and for Club gifts. And every quarter there is a prize draw for members only. We give you the conditions in writing when you join.
That's the case for many members. Your home is still looked after while you're away. We let you know by WhatsApp or email, arrange the visit for when you, or the person you nominate, will be there, and if you have PRO Solar the monitoring carries on every hour and the report reaches you wherever you are.
No. You can leave whenever you like, with no penalty and no remaining fees to pay. And there is no waiting period either: we see your installation before you join and, if it's in good order, you're a member from that day.
Across Málaga province and the Costa del Sol: Málaga city, Marbella, Mijas, Fuengirola, Benalmádena, Torremolinos, Estepona, Benahavís, Rincón de la Victoria and the surrounding areas. Whether it's air conditioning maintenance in Marbella or solar panel maintenance in Mijas, the call-out is included anywhere in the province.
No, and that's deliberate. Before you join, we come to your home to see your installation: what condition it's in, what equipment you have and how it has been looked after so far. If it's in good order, you're a member from that day. If something needs bringing up to standard, we tell you, with a quote and no obligation, and you join once it's sorted. An insurer accepts you without looking; we don't accept an installation we haven't seen — which is why we can promise what we promise.
Leave us your email and the module you're interested in. We'll explain how it works and, whenever you're ready, we come and see your installation and, if it's in good order, sign you up that same day: a monthly fee by direct debit, no minimum term. Before any direct debit is set up, we email you your plan's conditions, explained in full and in your language (Spanish, English or German). If you'd rather start with a message, the WhatsApp above reaches a real technician.
